Terms & Conditions
All sales are not subject to a refund. Claims for any damage (defective in workmanship or material) must be made within 10 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. A RETURN AUTHORIZATION number must be requested within 10 days from date of invoice. All returns will not have a restocking fee, if the returned merchandise is returned in unopened condition with the manufacturer's seal. If the package is returned in opened condition, there is a minimum 15% restocking fee. The defective merchandise will then be replaced or repaired at our discretion. If the item is out of stock and cannot be repaired, a COMPANY CREDIT will be issued. There will be no exchanges or credit on merchandise that is not defective. A 15% restock fee maybe imposed on ALL RETURNED GOODS FOR CREDIT after 10 days.
MERCHANDISE MUST BE RECEIVED WITHIN 14 DAYS OF ISSUANCE OF RETURN AUTHORIZATION OR RA NUMBER WILL BE CANCELLED.
All sales and deal items are final, therefor non refundable or returnable. Absolutely no returns on special orders.
Pricing and availability are subject to change. YI Imports, Inc. is not responsible for typographical errors. We are constantly updating our website to offer the most competitive pricing possible. During an update, pricing or product information may appear in error. YI Imports, Inc. reserves the right to cancel any order where errors are involved. We will be able to fix any error with an order.
We apologize for any inconvenience this may cause.